In the course of researching our
consumer rights in buying products and items from China, we came
across the website of the Ministry of Commerce of the People's Republic of
China.
According to Wikipedia, they are
“responsible for formulating policy on foreign trade, export and
import regulations, foreign direct investments, consumer protection,
market competition and negotiating bilateral and multilateral trade
agreements.”
In the Ministry's website is an
“Inquiry and Answer” link. If you have any trade issue, dispute,
complaint, scam, fraud, enquiry, or any matter with China companies
that you wish to report on, you can submit an enquiry form to the
Ministry of Commerce PRC.
After submitting your message, you
would receive a message number which you can check back in a couple
of days for replies, if any. Whether or not this helps is
questionable. There are simply too many companies in China for them
to effectively supervise. Nonetheless, if you have an existing matter
with a Chinese supplier that is not resolved, you can always consider
sending a message to the Ministry of Commerce to seek their advice and
guidance.